Gizeh Records - Shipping Policy

SHIPPING POLICY UPDATE

We are happy to let you know that we have overhauled our entire shipping policy and methods. This is something that has been in the works for a while but has taken some time to find the right solutions. We now offer a variety of shipping options, including tracked delivery. On top of that we have upgraded our mailing materials to offer a higher grade of protection.

Vinyl now ships in oversized mailers, meaning the corners have an extra element of durability. We include an extra stiffener layer of card for additional support. CD shipping has also had an overhaul and we are now using card-based materials which offer better protection and are more environmentally friendly.

Our shipping prices are calculated for postage and packaging combined and as a result of the new materials we are using there is a slight increase in cost but we believe it's entirely worth it to ensure your records arrive in perfect condition.

We ship orders daily, or at worst every two days.

If you have placed a pre-order and it includes other items then the whole order will be sent together once the pre-order is ready for shipping.

Once your package leaves Gizeh HQ we cannot be responsible for the time or condition it arrives to you in. If you have a problem or concern about your order please drop us an email and of course we will help if we can.

Delivery times have thankfully been reasonably stable for us during 2020, despite other countries suffering quite badly. That said, expect your package to take a little longer than usual to arrive given the situation the world is currently in.

Thank you!
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